Do you backup my data?

In short, we provide the facility to take backups free of charge, but we do not manage this facility for you.

When you purchase a Flexible Resource Pool you will be allocated a standard 50GB of snapshot storage. You can set up your servers to automatically take snapshots on a schedule, or you can manually take/restore them.

A few important points

A snapshot is not the same as a total backup - snapshots are a capture of delta data (the difference between original template and a VMs current state), and should the whole VM be lost, there's no guarantee of being able to recover from a snapshot.
Snapshots are not validated or guaranteed - the process is automatic, and with thousands taken daily it is not possible to validate them - in short, always have a backup!
Snapshots can also be used to create your own templates to deploy from at a later date.

Snapshots are a great tool that allows a level of resiliency to data loss and an easy way to scale horizontally by deploying pre-configured VMs but are in no way a substitute for an actual backup plan.

How much backup space do I need?

For Linux, it will back up only the disk space used in the server (ex 10GB). For Windows, it would be the complete disk space.

At Cloudrack, we recommend a 3-step plan for backups:

Make use of OnApp's automated snapshots
Make use of Continual Data Protection (CDP) solutions like R1Soft or Open-source alternatives like Bacula
Have a local backup, even if taken less frequently

If you'd like to discuss a backup solution, we're always happy to help, just get in touch.